Murmur Privacy Policy
Effective November 9, 2026
Murmur is a voice keyboard for iPhone made by OKNENOR L.L.C-FZ ("we"). This policy explains what Murmur collects, why, and the choices you have. Questions: miralex13@gmail.com.
What stays on your iPhone
- Your transcripts (dictation history) and the recordings Murmur keeps so you can play them back. You choose how long they're kept (Settings › Local data storage).
- What you type with the Murmur keyboard. The keyboard doesn't record or send keystrokes.
What we collect and why
- Your account: your email address (or the private relay address Sign in with Apple gives us) and an account ID. They let you sign in and keep your plan and library on every device.
- Your recordings, to transcribe them: when you dictate, the audio goes from the Murmur app to our server and on to OpenAI, which turns it into text. If you use Improve my grammar or translation, the text goes to OpenAI too. Our server doesn't keep the audio or the text. OpenAI processes them to return the result. Under its API terms it doesn't use them to train its models, and it may keep them for up to 30 days to detect abuse.
- Your dictionary, snippets and notes: while you're signed in, they're saved to your account so they're on every device you use. They aren't shared with anyone.
- Invites: if you join with a friend's invite code, we record whose code it was, so you each get your month of Murmur Pro. Your friend sees how many people joined with their code, not who.
- How much you dictate: the number of words in each dictation, to apply the free plan's weekly limit. Not the words themselves.
- Purchases: if you subscribe to Murmur Pro, Apple tells us which plan you bought and when it renews, expires or is refunded, so we can grant Pro. We never see your payment details.
- Your answers during setup: what you plan to use Murmur for, how you heard about it, your languages and default style, and your data-sharing choice.
- Feedback and support messages: what you write to us, with the app version, iOS version, device model and language, to look into the problem. When you rate a dictation and have turned on "Improve Murmur for everyone", the rating can include that dictation's text.
We don't track you across apps and websites, show ads, or sell or rent your data.
Who processes it for us
- Supabase hosts our server, database and sign-in, in the European Union (Frankfurt).
- OpenAI transcribes, translates and corrects dictations.
- Apple handles Sign in with Apple and App Store purchases. Google handles Sign in with Google.
Each processes data only to provide its service to us.
How long we keep it
We keep your account data until you delete your account. Deleting it (Menu › Account › Delete account) erases your account, library, usage and purchase records from our server, and revokes Sign in with Apple. Signing out deletes Murmur's data from that iPhone. Deleting the account doesn't cancel an App Store subscription: manage that in Settings › Apple Account › Subscriptions.
Your rights
You can see, correct, download or delete your data. Most of it is in the app; for anything else, write to miralex13@gmail.com. Depending on where you live, you may also have the right to object to processing, and to complain to your data protection authority.
Children
Murmur isn't made for children under 13 (16 in the European Union), and we don't knowingly collect their data.
Changes
If this policy changes in a way that matters, we'll say so in the app before it takes effect.